News

Order Cancellation and Return Policy
Order Cancellation and Return Policy Order Modification 1) Change size or color option: Please pay close attention that all the clothes on our website are NOT with standard sizes; please carefully read the size chart of each item before placing your order. You can modify your size or color option for an order that hasn't been processed yet. No size or color modification can be made once the order has been processed. 2) Change shipping address: Please contact us as soon as possible BEFORE your order has been shipped. Please... Read more...
Brand Introduction
About CoyBunnyCoyBunny is an online fashion retailer dedicated to the global trend market. Since our inception, we have been committed to discovering exquisite, niche pieces, steadily growing from an emerging boutique specializing in rare apparel into a thriving fashion destination. Guided by our unique curation philosophy and customer-first service, CoyBunny has solidified its presence in the boutique fashion landscape, evolving into a highly promising, curated shopping platform for signature styles. As an innovative fashion brand, we have established deep partnerships with over 10 premium suppliers and independent brands worldwide. By... Read more...
What is a pre-sale?
Understanding Pre-Orders: Everything You Need to Know What is a Pre-Order? A pre-order means you are purchasing an item before it has been manufactured. It is a highly common and trusted practice in the niche Lolita fashion community. While some brands split payments into a deposit and a final balance, pre-orders at our store require full payment upfront. You only pay once at checkout (including shipping fee). After that, all you need to do is wait for your beautiful items to be crafted. We will update you with tracking notifications... Read more...
Guide to Secure Online Payments-安全在线支付指南
Payment Options & Security I. Paying via PayPal 1.1 PayPal Account (Express Checkout) Once you finish shopping and select PayPal at checkout, you will be automatically redirected to a secure, encrypted PayPal login page. Simply enter your PayPal username and password to log in, verify your details, and quickly complete the payment. 1.2 Guest Checkout (Credit/Debit Cards via PayPal) You can easily complete your purchase even if you do not have a registered PayPal account. Click the "Pay with Debit or Credit Card" option on the checkout page. You will... Read more...
Regulations on Customer Service and Order Processing-关于客户服务与订单处理的规定
I. Order Modification and Cancellation Policy 1. Item Specification Adjustments Unprocessed Orders: Since all garments on our website feature specialized non-standard custom sizing, please strictly verify the size chart on the product detail page before payment. You may contact our customer service to change the color or size before the order is processed by our system. Processed Orders: Once the order status is updated to "Processed," the item specifications will be locked, and no modifications can be made. 2. Shipping Information Changes Modifications to critical delivery details, such as the... Read more...
How to choose the right size-如何选择合适的尺寸
📐 Size & Measurement Guide Important Notice: Non-US/EU Standard Sizing:Clothing on our website does not follow international standard sizing. Most styles feature an Asian fit, and the tailoring and silhouette may vary slightly between different items. Refer to Item Size Chart:The actual dimensions of our products strictly correspond to the size chart displayed on each product page. Since international size conversion services are not available, please check the specific measurements of each item carefully before placing your order. No Custom Tailoring:All clothing currently available consists of ready-to-wear standard items (in-stock... Read more...
待定-订单处理和发货
订单处理和发货 运输和配送 但对于列出的地点或国家，我们需要额外的信息才能成功寄出您的包裹。 1. 台湾省 （1）请提供您的中文姓名和身份证号码，我们在寄送包裹时需要这些信息。 （2）在 EZ WAY 进行实名注册才能收到您的包裹。 2. 俄罗斯 我们发货到俄罗斯，但请您理解，运输和交付时间大约需要一个月。 3. 巴西 请提供您的CPF号码，以便我们寄送您的包裹。 4. 致德国客户的温馨提示： 请注意，德国境内的客户需前往指定的快递点领取包裹。非常感谢您的配合。如需查询最新的物流信息，建议您登录账户，或发送邮件至 123@gmail.com 咨询本地配送追踪详情。感谢您的理解与支持。 由于德国的隐私保护法规，快递员不能通过电话联系收件人。此外，德国独特的收件地址格式也导致其投递失败率较高，包裹被留在自提点的比例也高于其他欧洲主要国家。 为降低包裹被退回的可能性，我们建议您采取以下措施： 在德国订购商品时，务必准确填写收件人姓名、街道名称、邮政编码和门牌号。门牌号可以填写在指定栏位或地址栏中。如果门牌号与地址合并，请将其放在街道名称之后。门牌号后请勿添加任何额外的数字，并用逗号分隔其他信息，以免门牌号被错误提取。门牌号尤为重要。 请尽可能提供收件人的有效电子邮箱地址。如果包裹无法投递或被放置在自提点，服务提供商会发送电子邮件通知。收件人可使用此邮件前往指定地址领取包裹或申请重新投递。如果没有电子邮箱地址，收件人只能在邮箱中收到通知单（前提是地址准确无误）。 请确保订单上的收件人姓名与送货地址的实际收件人姓名一致。如果送货人员在包裹送达地址的门铃或邮箱上找不到匹配的姓名，包裹将被退回。 这些步骤有助于确保您的包裹在德国顺利送达。 请注意以下几点： 1. 运费根据包裹重量而定。2. 由于我们无法保证始终免税，请您理解，当地的手续费和税费需由您自行承担。3. 我们无法将包裹寄送到邮政信箱地址。4. 我们无法将包裹寄送到军事基地。5. 请务必留下您正确的电话号码，快递公司不接受没有电话号码的包裹。6. 请使用有效的电子邮件地址下单，订单确认、订单通知、物流信息等都将发送到您下单时使用的邮箱。 敬请注意，对于未能及时领取、电话联系不上或关税逾期未缴的包裹，客户需自行承担责任。很遗憾，对于由此造成的包裹丢失、损毁或退货，我们无法提供退款。感谢您的理解。 请您理解，对于拒收的包裹，我们不提供退款或重新发货服务。如果您不需要已发货的商品，可以在收到后立即申请退货。我们将在收到退货包裹后安排退款。具体的退换货政策，请参阅： 123@gmail.com 由于阿根廷关税过高，我们目前无法发货。请您理解，关税由客户承担，但很多客户却拒绝支付。我们将尽力解决这个问题，一旦可以发货到阿根廷，我们会立即通知您。 标准配送和加急配送有什么区别？配送到我的国家需要多长时间？ 标准配送方式：我们会将包裹出口到您的国家，然后由当地的快递公司（例如 DPD、USPS、Folifoli）进行派送。平均配送时间（不包括产品处理时间）约为两周。 加急配送方式是指通过联邦快递 (FedEx) 或 DHL 直接发货和配送，效率更高。平均配送时间（不包括产品处理时间）约为 5 个工作日。 再次强调，加急运费包含订单准备发货后的加急配送服务费用。  请注意，连衣裙的处理时间显示在产品页面上“加入购物车”按钮下方。  我可以在哪里追踪我的包裹？ 您可以在这里追踪您的包裹：  https://www.17track.net/en 订单处理 devilinspired.com 上的商品可分为 3 类：预购商品、定制商品、现货商品。 1）预购商品： 为了环保，我们只根据客户的需求生产服装。  请点击此处阅读，以更好地了解 预购流程。  请注意： 我们接受预购订单时，商品是没有现货的。 订单按预设时间接受。 预购商品将根据订单数量开始生产。 这意味着，预购结束后将不再接受订单，而且除非在另一个预定的时间再次开放预订，否则大多数预购商品将不会再有库存。 如果您在预购商品开始接受预订后再下单，那么总等待时间将为： 预设接单时间 + 订单生产时间 + 订单发货配送时间 我们始终会在每个产品页面的“加入购物车”按钮下方列出处理时间。 例如： 如果预购从 3 月 1日开始，到 3 月 15日 结束，订单生产时间约为 2 个月，并且订单以标准运输方式发货。 订单将于5月15日左右发货，5月30日 左右到达。 2) 定制商品和现货商品的处理时间在每个产品页面的“添加到购物车”按钮下方都有标记。 例如： 如果您在 3 月 1日下了订单 ，并且您订购的商品的处理时间为 40... Read more...
Help Center
Help Center / FAQ Where can I track my order? How can I check my order status? You can check and track your order through the following methods: Website Account: Log into your personal account and go to the "My Orders" page to view the current processing status. Shipping Confirmation Email: Once your order is shipped, the system will automatically send an email to your registered email address containing a Tracking Number and a tracking link. Third-Party Tracking: You can also copy your tracking number and paste it into the... Read more...